How Can We Help?
Find answers to common questions or reach out to our support team.
Getting Started
How do I create my first story?
Click the 'Create Story' button, choose your story theme, and follow the prompts to personalize your story with your child's name and interests.
How much does a story cost?
Individual stories are $4.99 each, or you can get a bundle of 5 stories for $19.99.
What ages is Narratio suitable for?
Narratio creates stories appropriate for children aged 3-12 years old.
How long are the stories?
Stories typically range from 5-10 minutes of reading time, perfect for bedtime reading.
Story Creation
How long does it take to create a story?
Most stories are generated within 5 minutes, complete with text, illustrations, and AI narration.
Are the stories narrated by real people?
Our stories use advanced AI text-to-speech technology to create high-quality narration that brings your stories to life.
Can I edit the stories once they're created?
Currently, stories cannot be edited after creation. However, you can create a new story with different parameters.
Are the illustrations unique for each story?
Yes! Our AI generates unique illustrations for every story based on the content and your child's preferences.
Can I preview the story before purchasing?
Yes, you'll see a preview of your story before finalizing your purchase, including sample illustrations and text.
How many different themes are available?
We offer six main themes: Adventure, Space, Ocean, Forest, Fairy Tale, and Dinosaurs, with more being added regularly.
Technical Support
What devices are supported?
Narratio works on any modern web browser on desktop or mobile devices.
Can I download my stories?
Yes! After purchase, you can download your stories as PDFs and audio files for offline access.
What happens if my story generation fails?
If story generation fails, you won't be charged and can try again. Contact support if issues persist.
Privacy & Security
How do you protect my child's data?
We follow strict COPPA guidelines and only collect minimal information necessary for story personalization. All data is encrypted and securely stored.
Do you share data with third parties?
We never share children's personal information with third parties. See our Privacy Policy for full details.
Still Need Help?
Our support team is available to assist you with any questions or concerns.
Contact Support